According to Acronis support team, Acronis Backup & Recovery 10 conflicts with Kaspersky Antivirus 2010 product. You can find what to do against to this situation below.

Symptoms

  1. You are running Kaspersky Antivirus 2010;
  2. Acronis Backup & Recovery 10 starts running a task;
  3. The task reaches 100% and stops. It never completes. You can only cancel it. If you restart the Acronis services or reboot the machine, the task is deleted.

Cause

Kaspersky Antivirus 2010 conflicts with Acronis Backup & Recovery 10.

Solution

  • Add Acronis Managed Machine Service executable (mms.exe) to the Trusted Applications in the Kaspersky software
  • Recreate Backup Plan